Contact
Store Owner:  Jody
Hours:  9:00 a.m. - 5:00 p.m. Central Standard Time - Monday thru Friday
E-mail: info@ribbonjunkie.com or jody@ribbonjunkie.com 
Phone:  630/788-6393

 
Copyright and Legal Notice:
All images and text copy on this site are protected under the Copyright Law whether it has a notice or not.  No content or images from this site may be copied for any use.

Fraud:  We check all orders very carefully and do not ship orders until payment is cleared or authorized. Generally, we require all orders are shipped to the same address as that associated with the credit card. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping. In addition, when you place an order your IP address, date, and time is collected. An IP address can be tracked to the computer used to place the order.

Gift certificates: Gift certificates are available in multiple denominations, here.

International orders:  We ship within the United States.

Payment Options:  We accept Visa, Mastercard, and Paypal

Privacy and Security:  Your privacy is very important to us here at Ribbon Junkie, Inc.  We do not distribute your personal information to third parties for any purpose.  We appreciate your interaction with us and we are committed to protect your personal information as we would our own.
See our detailed policy here:  privacy policy.

ribbonjunkie.com uses industry standard SSL (Secure Socket Layer) encryption to protect data and during transmission. SSL ensures that communication, personal informationis not tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it.

In addition, when you send a payment using Paypal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

Returns/Refunds:  For custom designed and/or custom printed orders:  We will do everything to ensure that you are completely happy with our designs BEFORE your order goes to print.  Once your proof has been approved, we cannot offer refunds.  For items that are not custom printed:  If you are not happy with your unused full order, we are happy to offer you a full refund within 30 days of that order.  Unfortunately, we are unable to refund any shipping costs.  Please email us at jody@ribbonjunkie.com 

Sales Tax:  A sales tax of 7.25% will be charged to all orders shipped within Illinois.

Shipping:  Charges will incur as follows:
[0.00 - 20.00] $5.00
[20.01 - 50.00]  $7.95
[50.01 -100.00]  $9.95
[100.01 -  200.00]  $12.00
[200.01  And Up]  $15.00

Special Offers:  Ribbon Junkie, Inc - RibbonJunkie.com will occasionally offer special promotional discounts and offers.  To take advantage of special offers, discount codes must be entered during the check-out process.  If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.

Tracking your order:  You will be notified by email once your order is shipped. You may login anytime to check the status of your order, here.